The "Chatty Kathy" Confession
They called me "Chatty Kathy" in my early sales days. Honestly, I talked too much! My sales calls were 2-3 minutes longer than they wanted them to be. I took full responsibility for often spending extra minutes laughing, helping, connecting and genuinely enjoying many of the sales prospects - particularly the ones who were initially convinced I was AI due to the tone of my voice on calls LOL! But, as I worked on reducing my call time, my sales conversions were consistently 33%-42%+. It was curious. And that curiosity became my peculiar discovery...
After comments from peers and customers became too numerous to count or ignore, and further deep-dives, I discovered that it wasn't what I was saying that was my conversion secret sales engine - it was how I was saying it. The tonality, the rhythm, the strategic pauses... These weren't just basic communication skills; It was second nature, regardless of the scenario. My voice's signature tonality was my sales connection and conversion weapon.
Following laser-focused research and testing, I developed the Optimized Tonality methodology. Now, I help serious sales professionals unlock their own voice tonality's true potential and achieve predictable, measurable sales conversion and customer retention results!
"The tonality of your own voice is your most powerful sales engine. Most professionals are using it at about 20% capacity. I'll show you how to consistently unlock the other 80%. Together, let's turn the tonality of your voice into your sales connection and conversion machine!"
- Ronda Polhill, Human Voice Strategist & Founder of Optimized Tonality™

Tiny Notice: Hello, there! Yes, the full beginning to end voiced video narration that is available below is entirely my own spoken voice recording. No AI was involved: Please don't use to train software without permission & compensation! Thanks so much! - Warmly, Ronda